Bitmoji is an app that allows users to create personalized avatar stickers and use them in apps like Snapchat. Once you create a Bitmoji account and make an avatar, you may want to delete your account later on. Deleting your Bitmoji account is straightforward, though the process differs slightly depending on if you are using an iOS or Android device.
Can I delete my Bitmoji account?
Yes, it is possible to delete your Bitmoji account if you no longer wish to use the service. The process involves uninstalling the Bitmoji app and then requesting account deletion.
How to delete Bitmoji account on iPhone or iPad
Here are the steps to delete your Bitmoji account using an iPhone or iPad:
- Open the Settings app on your iOS device.
- Tap on your Apple ID banner at the top of the screen (your name and profile picture).
- Select “Password & Security” from the menu.
- Tap “Apps Using Apple ID” under the “Account Security” section.
- Find Bitmoji in the list and tap on it.
- Tap “Stop Using Apple ID” and confirm your selection.
- Open the App Store app and go to the Updates tab. Find Bitmoji in the list of apps and tap on it.
- Tap “Delete App” to uninstall Bitmoji.
- Finally, submit an account deletion request directly to Bitmoji by contacting their support team through the Snapchat app or website and requesting account removal.
Once these steps are complete, your Bitmoji account should be fully deleted within 30 days. You will no longer be able to access any custom stickers or other account data.
How to delete Bitmoji account on Android
Follow these instructions to delete your Bitmoji account using an Android device:
- Open the Settings app on your Android device.
- Tap “Accounts and backups” or “Accounts.”
- Tap “Manage accounts” and choose your Google Account that is linked to Bitmoji.
- Tap the menu icon next to “Bitmoji” and choose “Remove account.”
- Confirm that you want to remove your Bitmoji account.
- Open the Google Play Store app and go to “My apps & games.”
- Find Bitmoji in the list of installed apps and tap on it.
- Tap “Uninstall” to remove the Bitmoji app.
- Finally, submit an account deletion request directly to Bitmoji by contacting their support team through the Snapchat app or website and requesting account removal.
After completing these steps, your Bitmoji account will be deleted within 30 days. You’ll no longer have access to any custom stickers or other data associated with your account.
I deleted the Bitmoji app, did I delete my account?
No, simply deleting the Bitmoji app from your device does not delete your account. Your account and all associated data will still exist after removing the app. You need to directly request account deletion from Bitmoji by contacting their customer support. This ensures that all your avatar designs, stickers, account history, and other data is fully erased from their systems.
Do I lose my Bitmoji stickers if I delete my account?
Yes, deleting your Bitmoji account means you will lose access to any custom avatar stickers you may have created. Once your account is removed, you will not be able to use those personalized Bitmoji stickers in apps like Snapchat anymore. Your sticker library is tied directly to your Bitmoji account, so everything will be erased upon account deletion.
Can I reactivate my deleted Bitmoji account?
Unfortunately, once your Bitmoji account has been deleted at your request, there is no way to recover or reactivate it. The account removal process is designed to be permanent. You would need to sign up for a brand new Bitmoji account using a different email address. You would not be able to recover any of your previously designed avatar stickers or other account data.
Why am I unable to delete my Bitmoji account?
There are a few reasons why you may be unable to delete your Bitmoji account:
- You still have the Bitmoji app installed. You need to fully uninstall the app first.
- Your Bitmoji account is still linked to your Snapchat. Disconnect the account in Snapchat settings first.
- You have not contacted Bitmoji support to request account deletion. This final step is required for full account removal.
- There is an issue processing your account deletion request. Contact Bitmoji support for help resolving it.
Ensure you have completed all the necessary troubleshooting steps on your device and with your accounts. Then reach out to the Bitmoji team via in-app support if you still cannot delete your account for some reason.
I want to create a new Bitmoji account, can I use the same email?
If you previously had a Bitmoji account that you deleted, you should be able to sign up for a new account using the same email address. As long as the previous account was fully removed from Bitmoji’s systems, there should be no issue reusing that email to create a new account. You would just need to go through the signup process again and design a new avatar.
Conclusion
Deleting your Bitmoji account is a relatively straightforward process, but requires uninstalling the app, disconnecting your accounts, and directly contacting customer support. This ensures that all personal data, custom stickers, and account history are permanently removed. Once your account is deleted you cannot recover any old data, so be certain before proceeding. With the proper steps, you can remove a Bitmoji account you no longer want while retaining the option to start fresh with a new one down the road.
Platform | Steps to Delete Bitmoji Account |
---|---|
iPhone/iPad |
|
Android Device |
|
Key Points
- Deleting just the Bitmoji app does not remove your account
- Must contact customer support to fully delete Bitmoji account
- All account data like customized stickers will be lost
- No way to recover deleted account, but can make a new one