If you’ve forgotten your Snapchat login information, like your username or password, there are a few ways you can try to recover and reset it. Here’s an overview of how to find your Snapchat login details if you’ve lost access to your account.
Forgotten Username
If you can’t remember your Snapchat username, here are some tips to help you find it:
- Check your email inbox – If you originally signed up for Snapchat using an email address, they may have sent you a welcome email containing your username.
- Think about variations – Your username may be a version of your real name, nickname, initials or a unique phrase. Try different combinations.
- Ask friends – If you have friends that follow you on Snapchat, they may be able to remind you of your exact username.
- Use the app – Open Snapchat and go to the ‘Forgot your username?’ option. Enter your phone number to have your username sent to you.
Knowing your exact username will help when you want to reset your password or look up your account details.
Forgotten Password
If you can’t remember your Snapchat password, you have a few different options to reset it:
- Reset via email – Go to the Snapchat login page and select ‘Forgot your password?’ Enter your username and the email you used to sign up. You’ll receive a password reset link.
- Reset via SMS – On the login page, enter your username and select ‘Reset password’. Enter your phone number to have a reset link texted to you.
- Log in via Google – If you originally logged in with Google, you can tap ‘Log in with Google’ to reset your password.
Once you reset your password, be sure to log back into Snapchat soon to confirm the change.
Find Login Through Account Recovery
If you can’t remember either your Snapchat username or password, you may need to go through the full account recovery process:
- Go to snapchat.com and click ‘Need help logging in?’
- Enter your email address and click ‘Submit’.
- Select ‘I need help getting back into my account.’
- Enter your first and last name, email, phone number and birthdate.
- Snapchat will send a recovery code to verify your identity. Enter it to continue.
- Create a new password. Your username will be displayed on the reset page.
Keep in mind the account recovery process can take 24-48 hours. This should be your last resort to retrieve your Snapchat login details.
Preventing Login Problems
Once you have access to your account again, there are some best practices to avoid forgetting your login details again in the future:
- Save your username. Keep a record of your exact Snapchat username somewhere convenient like in your contacts or password manager.
- Use a strong unique password. Don’t reuse the same password across multiple sites and apps.
- Add recovery options. Have a current email and phone number associated with your Snapchat account.
- Enable 2FA. Turn on two-factor authentication for extra login security.
- Log out fully. Don’t stay permanently logged into your Snapchat app.
Contacting Support
If none of the above options are working to help you find and recover your Snapchat login details, you can reach out to their customer support team for additional help:
- On Snapchat, go to Settings > Support > Contact Us and describe your issue.
- Visit support.snapchat.com and submit a contact form.
- Call +1 (888) 744-2932 during business hours for assistance.
Just provide as many relevant account details as you can in your request. With proof of ownership, their support team may be able to verify your identity and help you regain access.
Conclusion
Retrieving your lost Snapchat login credentials may take a few steps, but is definitely possible in most cases. First try account recovery options like password reset emails or using your phone number to log in. If that doesn’t work, go through the full account recovery flow by providing personal details. And as a last resort, reach out to the Snapchat support team for help accessing your account.
Once you get back into your Snapchat account, be sure to save your username somewhere safe and enable extra security features. With good login hygiene habits, you can avoid dealing with forgotten account credentials in the future.
| Method | How To |
|---|---|
| Check Email | Look for a welcome email from Snapchat containing your username |
| Think of Variations | Try different versions of your name or nicknames |
| Ask Friends | See if any Snapchat friends know your username |
| Use App Recovery | Go to ‘Forgot username?’ and enter your phone number |
| Reset via Email | Request a password reset link sent to your email |
| Reset via SMS | Get a reset code texted to your phone number |
| Log In via Google | Tap ‘Log in with Google’ to reset with Google account |
| Account Recovery | Verify your identity by providing personal details |
| Contact Support | Reach out to Snapchat’s customer service for help |
In summary, there are a variety of methods you can use to recover your Snapchat username, reset your password, and get back into your account if you lose your login details. Using account recovery options, contacting customer support, and enabling security features can help avoid losing access to your Snapchat account in the future.