Resetting your Snapchat password without access to the email or phone number on your account can be tricky, but there are a few different options you can try. In this article, we’ll walk through everything you need to know to get back into your Snapchat account if you’ve lost access to the verification methods.
Try Logging In From a Frequently Used Device
The first thing to try is simply logging into Snapchat from a device you normally use. Snapchat may recognize the device and allow you to reset your password through an alternate method like security questions. Here are the steps:
- Open the Snapchat app on your iPhone, Android, or other mobile device you frequently use.
- Tap “Log in” and enter your username.
- Tap “Forgot password?” below the password field.
- You may be prompted to answer some security questions to verify your identity.
- Once verified, you can reset your password and log back into your account.
This works because Snapchat recognizes device IDs and geographic locations associated with your account. So even without email/phone verification, it can confirm your identity through your trusted device and location history.
Submit Account Recovery Request
If logging in from a trusted device doesn’t work, the next step is to submit an account recovery request to Snapchat:
- Go to Snapchat’s account recovery page from a desktop/laptop browser.
- Enter your Snapchat username and click “I need more help.”
- Select the option “I can no longer access the email/phone number associated with my account.”
- Enter your username again and pick the best option for why you can’t access that verification method.
- Provide additional info like your full name, birthdate, when you created your account, etc.
- Snapchat support will review your request and get back to you through the app if they can verify your identity.
This process tells Snapchat you no longer have access to the original email or phone number used to create your account. By providing other identifying details, their team may be able to confirm your identity and ownership of the account.
Use Snapchat From a Web Browser
Recently Snapchat introduced the ability to use the app through a desktop web browser. This new web version provides another option to reset your password if you can’t access mobile apps:
- Go to Snapchat.com in your web browser.
- Click “Log in” and enter your Snapchat username.
- Click “Forgot Password?” below the password field.
- Follow the on-screen prompts to have a password reset link sent to the email on your Snapchat account (even if you can’t access it).
- Use the password reset link in that email to create a new password.
The key with this method is having access to that email account even if you can’t log into it. The reset link may help you get into the email to change your Snapchat password.
Use Alternative Email or Phone Number
If you added an additional email or phone number as a backup, you may be able to use that for password recovery:
- On the login screen, tap “Forgot password?”
- Tap the option to reset using your additional (backup) email or phone number.
- Follow the verification steps to regain account access.
However, if you never added a secondary contact method, this won’t be an option unfortunately.
Contact Snapchat Support
If the above options don’t work, the last resort is to directly contact Snapchat support. Here’s how:
- Go to the Snapchat Support page.
- Scroll down and select “My account is hacked or compromised” under Common Solutions.
- Complete the online contact form with details on your account issue.
- Specify that you can’t access your registered email/phone number.
- Include additional info that proves you own the account.
- Snapchat staff will contact you with further steps after reviewing.
This gives Snapchat Support staff the details needed to verify your identity and ownership of the account. However, keep in mind the process may take several days or weeks to complete.
Prevent Future Lockouts
Once you regain access to your Snapchat account, take steps to prevent this issue in the future:
- Add a backup email/phone number – Enabling secondary contact options prevents lockouts if you lose access to your primary email or phone number.
- Use strong unique passwords – Don’t reuse passwords across multiple sites and make them hard to guess.
- Enable two-factor authentication (2FA) – Adding an extra layer of verification boosts account security.
- Keep account details current – Make sure to update your email, phone number, and other info if it changes.
Taking these precautions ensures you’ll stay safely logged into your account going forward.
Third-Party Snapchat Password Cracker Tools
You may come across sites or apps claiming to help you crack or reset your Snapchat password online. However, use extreme caution with these third-party services as most are scams. Here are some risks to avoid:
- They ask for your Snapchat username and password – This gives them direct access to accounts.
- They request payments or financial information – Scammers want to profit off compromised accounts.
- They ask you to download suspicious software – Malware/spyware risk.
- They promise password resets without verification – Snapchat will always require ID confirmation before resetting an account.
Any service offering to magically crack or reset your password without official verification should be avoided. They likely intend to steal credentials or identities rather than truly assist.
Conclusion
Losing access to both your registered email and phone number makes resetting a Snapchat password quite difficult. But by submitting an account recovery request, contacting Snapchat support, and providing as much verifying information as possible, most users can regain access to locked accounts. Just beware of any shady third-party tools claiming to offer easy password resets without official confirmation.