Changing your phone number on Snapchat without access to your account can be difficult, but there are a few ways to do it. In this article, we’ll walk through the steps to change your Snapchat number if you can’t log in as well as some workarounds if you’re completely locked out of your account.
Why You Might Need to Change Your Snapchat Number
There are a few common reasons why you might need to change the phone number linked to your Snapchat account without being able to log in:
- You got a new phone number but don’t have access to your old number anymore
- Your phone was lost, stolen, or broken and you can’t receive verification codes
- You forgot your Snapchat password and can’t log in to change your number
- Your account was hacked and the email and password were changed
- You’re borrowing someone else’s device and want to use your Snapchat with your own number
In any of these situations, you’ll need to find a way to change the phone number on your Snapchat account without actually being able to log in. Let’s look at a few ways to make that happen.
Change Your Snapchat Number Online
If you can’t log into your Snapchat account but still have access to the email address linked to it, you may be able to change your Snapchat number through the Snapchat website.
Here are the steps:
- Go to accounts.snapchat.com and click “Forgot your password?”
- Enter the email address linked to your Snapchat account and click “Submit”
- Open the password reset email Snapchat sends you and click the link to reset your password
- On the password reset page, click “Change Phone Number” underneath your old phone number
- Enter your new phone number and click “Submit”
- Open the SMS verification code Snapchat sends to your new number and enter it on the website
- Create a new password for your Snapchat account
Once you enter the verification code, your new phone number will be linked to your Snapchat account. The next time you log in with your new password, your account will work with the updated number.
Use Snapchat’s Account Recovery Process
If you can’t reset your password because you no longer have access to the email on your Snapchat account, you’ll need to go through Snapchat’s account recovery process.
Here are the steps to recover and change your number on Snapchat without logging in:
- Go to accounts.snapchat.com and click “Forgot your password?”
- Click “I can’t access this email address”
- Select “Recover account”
- Enter your Snapchat username and click “Submit”
- Select “I forgot my password” as the reason you can’t log in
- Fill out the form with your name, email address, and phone number
- Upload a photo of your photo ID for verification
- Wait 1-2 weeks for Snapchat to manually review your account and contact you
- Once Snapchat contacts you, request to change your account’s phone number to your new one
The account recovery process can take weeks, but it’s the only way to regain access and change your number if you’re locked out of your account and email address. Be patient, and Snapchat should eventually get back to you.
Use a Friend’s Device to Change Your Number
If you have a trusted friend who you’re logged in to Snapchat on their device, you can use their phone to change your Snapchat number.
Here are the steps if you have access to a friend’s device:
- On your friend’s phone, open Snapchat and log into your account
- Tap your profile icon in the top left corner
- Tap the gear icon to access Settings
- Tap “Mobile #” and enter your new phone number
- Tap “Continue” and enter the verification code texted to your new number
- Log out of your account on your friend’s device
The next time you log into your Snapchat account on any device, it will be updated with your new phone number. This method lets you bypass not having access to your account or verification codes.
Use Third-Party Snapchat Recovery Software
If the above options don’t work for you, there are a few third-party software tools designed to help recover and change details on Snapchat accounts:
- Snapchat Recovery – Web-based paid service that claims to reset Snapchat passwords, recover accounts, and change account details like your phone number.
- iMyFone Snapchat Recovery – Software for Windows and Mac that can reset Snapchat passwords and bypass two-factor authentication.
- FoneLab Snapchat Recovery – Software designed to help regain access to your locked Snapchat account and the ability to edit account details.
These services claim they can let you change your Snapchat number without logging in, but be cautious as not all third-party software is legitimate. Make sure to research any service thoroughly first.
Contact Snapchat Support
If you’ve exhausted all other options, the final way to change your number without logging in is to directly contact Snapchat support.
Here are a few ways to get in touch with Snapchat support:
- Submit a support ticket through Snapchat’s help center.
- Tweet to @SnapchatSupport on Twitter.
- Chat with support 24/7 through Snapchat’s help center.
- Call 1-866-743-3401 during business hours to reach Snapchat’s support line.
When reaching out to support, clearly explain your situation and that you need your Snapchat number changed without being able to log in. Have your username, email address, phone number, and any other account details on hand.
Snapchat support can directly edit account details, so they may be able to change your number for you. However, the process still takes time and they’ll need to verify you own the account.
Prevent Needing to Change Your Snapchat Number Again
To avoid being locked out of your Snapchat and scrambling to change your number again, here are some tips:
- Set up two-factor authentication – This adds extra security to your account by requiring a second verification step to log in.
- Use a strong and unique password – Don’t reuse passwords across accounts or use weak ones that are easy to guess.
- Keep your account details updated – Especially your email address, phone number, and password recovery options.
- Be wary of phishing scams – Don’t enter your Snapchat credentials on any sketchy websites.
- Log out on shared devices – Don’t stay permanently logged into your Snapchat on someone else’s phone.
Conclusion
Changing your phone number on Snapchat without being able to log into your account can be a hassle. But using Snapchat’s account recovery process, contacting customer support, or accessing your account on a friend’s device can help get your number changed.
Make sure to take precautions like enabling two-factor authentication going forward. This will ensure you don’t get locked out of your account if you ever get a new phone number again.
| Method | What You Need | Time Frame |
|---|---|---|
| Reset password online | Access to your email address | Less than an hour |
| Account recovery | Your username and personal info | 1-2 weeks |
| Friend’s device | Access to a friend’s logged-in phone | Less than an hour |
| Snapchat support | Account details and verification | 1-5 days |
Changing your Snapchat number without logging in takes time and effort, but is possible through various methods. Be persistent and utilize any avenue you can to get Snapchat Support to change your number if you’re locked out of your account.