Snapchat is one of the most popular social media apps, allowing users to share fun photos and videos with friends. However, sometimes errors can occur that prevent Snapchat from working properly. One common error code that users may encounter is Snapchat error SS06.
What Does Snapchat Error SS06 Mean?
Snapchat error SS06 indicates that there is a problem connecting to the Snapchat server. This usually means that either the Snapchat app or the server is having issues that prevent you from accessing your account and using the app’s features.
Some potential causes of the SS06 error include:
- Poor internet connection
- Outdated version of the Snapchat app
- Server issues on Snapchat’s end
- Incorrect login details entered
- Account banned or suspended
- Device compatibility problems
How to Fix Snapchat SS06 Error
If you encounter the dreaded Snapchat SS06 error, there are a few troubleshooting steps you can take to try and resolve it:
1. Check Your Internet Connection
The first thing to check is that you have a stable internet connection. Errors like SS06 are often caused by poor connectivity. Make sure you have decent WiFi or mobile data coverage and try connecting again.
You can run a speed test on your network connection to verify there are no major issues. If connectivity seems slow or inconsistent, moving closer to your router or toggling Airplane mode on and off can potentially help.
2. Restart Your Device
If the error persists, try restarting your iPhone, Android, or other device. A simple device reboot will clear out any temporary glitches causing problems with connecting to Snapchat’s servers.
Fully power down your phone and leave it off for at least 30 seconds before turning it back on. Then launch Snapchat again to see if SS06 is resolved.
3. Update the Snapchat App
An outdated version of Snapchat can also be the culprit behind error SS06. Snapchat releases frequent app updates to fix bugs and improve performance.
On iOS, open the App Store, tap your profile icon, and check the Updates tab for a pending Snapchat update. On Android, go to the Play Store, tap the menu button, select My Apps & Games > Updates to see if Snapchat needs updating.
Install the latest version of the app and then open it again to see if that fixes the connection issues.
4. Log Out and Back In
If the app is up to date, try logging out of Snapchat completely and then logging back in from scratch.
Tap your profile icon > Settings > Log Out to sign out. Then close the app and relaunch it to sign in again using your username and password.
This will force Snapchat to re-authenticate your account and may resolve any temporary glitches.
5. Clear the Cache
Clearing the app cache can also help overcome errors like SS06 by erasing any corrupted temporary data.
On iOS, go to Settings > General > iPhone Storage, select Snapchat, then tap Offload App. This will delete the Snapchat cache while keeping the app. To reinstall, tap Offloaded Apps and redownload Snapchat.
On Android, go to Settings > Apps > Snapchat > Storage > Clear Cache. This will wipe the cache so the app starts fresh.
6. Uninstall and Reinstall Snapchat
If the basic troubleshooting steps don’t fix Snapchat SS06, the nuclear option is to uninstall and reinstall Snapchat completely.
Delete Snapchat from your device, restart it, then download Snapchat again from the App Store or Play Store. Use your login info to sign in again.
This will give you a clean slate version of the app which may connect properly without any glitches present.
7. Use a VPN or Different Network
In some cases, Snapchat SS06 is caused by network restrictions blocking access to Snapchat’s servers. Trying to connect via a VPN or different WiFi network can bypass these types of issues.
A VPN will route your traffic through different servers, giving you an alternative path to access Snapchat. Connect to a VPN and then launch Snapchat to see if that works.
Additionally, switch to a different WiFi network or toggle mobile data if you’re on WiFi to determine if your current network is the problem.
8. Reset Your Router
Problems with your home or office internet router configuration could potentially interfere with Snapchat connectivity and lead to SS06.
Try unplugging your router for one minute, then plug it back in. After it boots back up, reconnect your device and retry using Snapchat.
This router reset will refresh the internet connection and DNS settings which may be necessary to interact properly with Snapchat’s servers.
9. Contact Snapchat Support
If you still can’t determine the cause of Snapchat error SS06, it’s time to contact Snapchat support for additional troubleshooting.
In the Snapchat app, go to Settings > Support > Contact Us and select the issue category relevant to your problem. Explain the SS06 error and steps you’ve tried.
The Snapchat support team may be able to provide insight into any wider server problems or account-specific issues that are causing the error.
Conclusion
Snapchat error SS06 can be frustrating, but in most cases can be resolved through troubleshooting steps like updating the app, checking your internet connection, reinstalling Snapchat, clearing app data, or contacting support.
Persistence is key – don’t stop trying different solutions until the app is working again. With a mix of patience and creativity, you’ll usually be able to get past error SS06 and get back to sharing Snaps.
FAQs About Snapchat SS06 Error
Why does Snapchat keep saying SS06?
Frequent Snapchat SS06 errors usually indicate an ongoing connectivity problem. This may be due to a poor internet connection, issues with your phone, or server problems on Snapchat’s end.
Does Snapchat error SS06 mean I’m banned?
Not necessarily. While a banned account can potentially trigger an SS06 error, this error is more commonly caused by device, app, or network issues. Try the troubleshooting steps first before assuming your account was banned.
How can I fix Snapchat SS06 without uninstalling?
Solutions like restarting your phone, updating the app, clearing the cache, logging out and back in, using a VPN, switching networks, or contacting Snapchat support can all potentially fix SS06 without needing to uninstall.
Why does my Snapchat keep crashing and saying SS06?
Frequent crashing accompanied by the SS06 error points to an issue with the Snapchat app itself. Make sure Snapchat is fully updated, try reinstalling the app if needed, and check for any OS or device incompatibilities causing crashes.
How do I get my old Snapchat back after uninstalling to fix SS06?
After uninstalling and reinstalling Snapchat to fix error SS06, simply login using your original Snapchat username and password. This will restore your account with all of its old data, contacts, photos, etc.
Table Summarizing Main Solutions for Snapchat SS06 Error
| Solution | How to Do it |
|---|---|
| Check internet connection | Run internet speed test, move closer to WiFi router, toggle Airplane mode |
| Restart device | Power device off completely, wait 30+ seconds, power back on |
| Update Snapchat app | Go to app store, check and install any pending Snapchat updates |
| Log out and back in | Go to profile, tap Log Out, close app, relaunch and log in again |
| Clear cache | On iOS – Offload app, redownload. On Android – Clear cache in app settings. |
| Uninstall/reinstall | Delete Snapchat, restart device, redownload app from app store |