Snapchat allows users to customize the color of their text in messages and captions. However, sometimes the text color may appear incorrectly or revert to the default black. Here are some tips on how to fix Snapchat text color issues:
Check Your Snapchat Settings
The first thing to check is your Snapchat settings. Open your Snapchat app and go to your profile by tapping the ghost/Bitmoji icon in the top left. From here, tap the gear icon to access your settings.
Scroll down and tap on “Additional Services” then tap on “Manage.” Under “Login Verification” turn on “Color Filters.” This setting needs to be enabled for you to change text colors in Snapchat.
Close and Reopen the App
If the text color picker still isn’t working, try closing Snapchat completely and reopening the app. This refreshes the app and will reset any glitches that may be preventing the color changer from working properly.
On iPhone – Double click the Home button and swipe up on the Snapchat preview to fully close the app. Then reopen Snapchat.
On Android – Open your Recents/Active Apps view and swipe Snapchat off the screen to fully close it. Then reopen the Snapchat app.
Update the Snapchat App
An outdated version of Snapchat can also cause issues with the text color picker. Make sure you have the latest version of Snapchat installed on your device.
On iPhone – Go to the App Store and check for any Snapchat app updates. Install any available updates.
On Android – Go to the Play Store and check the Snapchat page for available updates. Install any updates.
Restart Your Phone
Restarting your phone will clear out any glitches and refresh the device. Here’s how to restart an iPhone and Android phone:
iPhone – Hold down the Power/Side button and Volume Up/Down button at the same time until you see the power off slider. Slide to turn off. Once the phone is fully powered off, hold the Power button again to turn it back on.
Android – Hold down the Power button until the power off prompt appears. Tap Power off. Once the phone is fully powered off, hold the Power button again to restart it.
Check Your Internet Connection
Connectivity issues may also interfere with Snapchat’s color changing feature. Make sure your phone is connected to a strong WiFi or cellular data connection. Disable and re-enable your internet connection on your device to refresh the connection.
Log Out and Back In
If all else fails, logging out of Snapchat and logging back in can often resolve odd text color issues.
To log out – Go to your Snapchat profile, tap the Settings (gear) icon, tap Log Out at the bottom, then confirm by tapping Log Out again.
Then input your username and password to log back into Snapchat as you normally would when opening the app.
Troubleshoot Third-Party Keyboards
Using a third-party keyboard on your device can sometimes interfere with Snapchat’s color picker. Try switching back to your default native keyboard when using Snapchat.
On iPhone – Go to Settings > General > Keyboard > Keyboards and remove any third-party keyboards like Gboard.
On Android – Go to Settings > System > Languages & input > On-screen keyboard and switch to the default keyboard.
Update Your Operating System
Having an outdated version of iOS or Android can cause incompatibility issues with Snapchat leading to problems like text color reverting. Always make sure your operating system is up to date for the best app performance.
On iPhone – Go to Settings > General > Software Update and install any iOS updates available.
On Android – Go to Settings > System > Advanced > System update to check and install the latest Android OS version.
Reinstall the Snapchat App
If all troubleshooting steps have failed, reinstalling Snapchat as a last resort may resolve lingering text color issues.
First, log out of Snapchat. Then delete the app from your phone. Next, go to the App Store/Play Store, search for Snapchat, and redownload the app. Log in and check if the text color picker is working properly again.
Contact Snapchat Support
If the problem still persists after trying all troubleshooting steps, reach out to Snapchat Support for further help.
You can contact Snapchat Support through:
– The in-app support form – Go to Settings > Support > Contact Us
– Twitter support – Tweet @snapchatsupport
– Online support center – https://support.snapchat.com/
When contacting support, provide details on exactly what the issue is, what device you’re using, Troubleshooting steps attempted, and screenshots if possible.
Troubleshooting Steps Summary
Here’s a quick recap of the steps covered to troubleshoot Snapchat text color issues:
| 1 | Check Snapchat color filter setting is enabled |
| 2 | Close and reopen the Snapchat app |
| 3 | Update to the latest version of Snapchat |
| 4 | Restart your phone |
| 5 | Check your internet connection |
| 6 | Log out and log back into Snapchat |
| 7 | Switch to default keyboard |
| 8 | Update your phone’s operating system |
| 9 | Reinstall the Snapchat app |
| 10 | Contact Snapchat Support |
Following these troubleshooting steps should help resolve any problems you’re having with changing text color in Snapchat. The issue is usually due to a technical glitch and can typically be fixed through app resets, updating software, and ensuring settings are configured correctly.
If the color picker is still not working properly even after troubleshooting, reach out to Snapchat’s dedicated support team for additional help getting the issue fixed. They can investigate further based on your specific device and account details.
With the colorful creative tools Snapchat provides, you don’t want to be left with just plain black text. Get those color filters popping again so you can make your Snapchat messages stand out!