Skip to Content

How to fix snapchat friend glitch?

If you are unable to see some of your friends on Snapchat or your friend list is showing the wrong number of friends, you may be experiencing the Snapchat friend glitch. This usually happens when there is an issue syncing your contacts or friend list between devices. Here are some things you can try to fix the Snapchat friend glitch.

Refresh Friends List

The easiest thing to try first is refreshing your friends list in the app. Open Snapchat and go to your friends list. On Android, tap the three line menu button in the top left and choose “Friends.” On iOS, tap the smiley face button at the top of the main camera screen and choose “My Friends.” Once in your friends list, pull down on the list to refresh it and sync to the server. This will fetch the latest friend data and usually resolves minor glitches.

Check Your Contact Sync Settings

Snapchat finds friends by syncing your phone’s contacts. If you have sync disabled or contacts permission turned off, you may see issues. Go to your phone’s settings app and check that Snapchat has permission to access your contacts. Then in the Snapchat app, go to Settings > Mobile # > Sync Contacts and make sure it is enabled. Tap “Sync Contacts Now” to re-sync your contacts and refresh your friends list.

Link Contacts Manually

If your contacts are not syncing properly, you can manually link friends to their contact info in Snapchat. Go to your friends list and tap the edit button in the top right. This will show your friend list with contact details. Tap “Link Contact” on any friends without a linked phone number or email. Search your phone contacts to find their info and link it to connect your friend to their contact card. This will ensure they stay connected in your friends list.

Check Friend Status

In some cases, your friends may have actually unfriended or blocked you on Snapchat. To check, go to your friends list and tap on any missing friends. On their profile screen, see if the “Added” date shows when you became friends. If not, they may have removed you. You can also tap the settings gear icon on their profile to check if you see a “Remove Friend” option, which means you are still friends, vs “Add Friend” which means they removed you.

Remove and Re-add Friends

If your friends list still shows issues after trying the steps above, you may need to unfriend and re-add friends. Go to your friends list and remove any friends showing issues by tapping the gear icon and choosing “Remove Friend.” Then go to your phone’s contacts, select the removed friend, and use the “Invite Friends” option in Snapchat to send them a new friend request. Once they accept, your friendship will be reset which often resolves glitches.

Reset Sync Data

Resetting the app’s sync data and cache can help clear up friends list errors. In Snapchat, go to Settings > Account Actions > Clear Cache. This will sign you out and clear cached data. You can also reset sync issues by uninstalling and reinstalling the Snapchat app. Be sure to backup any memories before reinstalling. Sign back in and your friends list should re-sync properly.

Contact Snapchat Support

If you still cannot see or access friends after trying these troubleshooting steps, you will need to reach out to Snapchat. In the Snapchat app, go to Settings > Support > Contact Us and send a report about the friend glitch. Include details on when the issue started and which friends are affected. The Snapchat team can then investigate and help resolve prolonged friends list and sync issues.

Prevent Future Friend Glitches

Once you have resolved your immediate friend issues, take steps to avoid similar glitches going forward:

  • Limit friend removals to prevent sync conflicts.
  • Maintain consistent contacts permissions.
  • Use one primary device for Snapchat.
  • Keep the app updated to the latest version.
  • Turn on automatic backup in Snapchat settings.
  • Logout before reinstalling Snapchat.

Following these best practices will help minimize problems with your Snapchat friends list syncing properly across devices. Act promptly if you notice any contacts missing or incorrect counts to get your friends list working again.

Frequently Asked Questions

Why are some of my Snapchat friends missing?

The most common reasons Snapchat friends disappear or show an incorrect count are: sync conflicts after adding/removing friends, contacts permission issues, using multiple devices, outdated app versions, corrupted cache data, or network connection problems during sync.

What should I do if someone removed me as a friend on Snapchat?

If a friend has removed you on Snapchat, you will no longer see their name or Bitmoji in your friends list. You can send them a new friend request if you want to re-add them. However, they may remove you again if they intentionally deleted you as a friend on Snapchat.

How can I tell if a friend blocked me on Snapchat?

If you cannot see a friend’s name or Bitmoji in your friends list at all, they have likely blocked you. You will also be unable to view their Stories or search for their username. Unlike removing a friend, blocking makes it so they cannot receive a new friend request from you.

Why are some friends showing phone numbers instead of names?

Snapchat pulls your friends’ names from your phone contacts. If you don’t have a saved contact entry for a friend, their phone number will show instead of their name. You can manually add contacts in Snapchat to correctly link friends to their names.

Can I reorder my Snapchat friends list?

Currently there is no way to manually reorder or sort your Snapchat friends list. Friends appear alphabetically by their Display Names. You can tap “Edit” at the top to search and find specific friends more easily, but the auto-sorted list cannot be customized.

We hope these tips help you troubleshoot any friend issues or glitches with your Snapchat app! Let us know in the comments if you have any other questions.