There are a few potential reasons why you may not be getting notifications from a specific person on Snapchat:
- They have muted or restricted you – If someone mutes or restricts you on Snapchat, you will no longer receive notifications when they post stories or send you snaps. This is the most likely reason you aren’t getting notifications from one particular person.
- Your notifications are turned off – Check your notification settings within the app and make sure notifications are enabled for that person’s stories and messages. You may have your overall Snapchat notifications disabled.
- They aren’t posting or messaging – If the person has not posted a story or sent you a snap in a while, there will naturally be no notifications to trigger. The lack of notifications could simply mean they are inactive.
- There’s a tech issue – As with any app, technical glitches can sometimes disrupt notifications. Make sure you and the other person have the latest Snapchat version, and try force quitting and relaunching the app.
These are the main possibilities for why one Snapchat friend may not be triggering your notifications. Read on for more detailed explanations and troubleshooting tips.
They May Have Muted or Restricted You
The most common reason for not getting Snapchat notifications from someone is that they have muted or restricted you. Here is more about how each works:
Muting
When a Snapchat user mutes you, it stops notifications coming through for any messages or snaps they send. You will also no longer receive notifications when they post story updates.
Muting on Snapchat is temporary – friends can choose to mute you for either 8 hours or 24 hours. Once the selected time period is up, notifications will resume as normal.
Some signs you may have been muted by a friend on Snapchat:
- You suddenly stop getting their notifications
- Your snap remains unopened for longer than usual
- Your message remains unread
If you think they may have muted you, it’s best not to ask them directly. Wait until the muting period ends and see if your notifications resume. If they don’t, it could be a sign you’ve been restricted instead (more on that next).
Restricting
Being restricted on Snapchat has more serious implications than muting. When someone restricts you:
- You no longer receive any notifications from them
- They no longer receive notifications from you
- Your stories are removed from their feed
- Neither of you will appear in each other’s Friends list
Essentially restricting cuts off all forms of communication between you and that person on Snapchat.
Restricting is not temporary like muting – once someone restricts you, it will stay that way until they choose to unrestrict.
Signs you may have been restricted:
- Total lack of notifications from that person
- Cannot view their stories or location
- They are missing from your friends list
If you suspect you’ve been restricted, it’s best to reach out on a different platform and ask if they meant to restrict you. Don’t keep messaging them on Snapchat, as they will not receive anything.
Your Notifications Could Be Turned Off
It’s also possible your Snapchat notifications are off entirely or disabled for certain things. Here are some notification settings to check:
General Notifications
Open your Snapchat settings and make sure ‘Receive Notifications’ is enabled under the ‘Manage’ section. This controls whether you get any Snapchat notifications at all.
Individual Chat Settings
For each friend, you can customize whether you receive notifications for their messages and stories:
- Tap the chat with their name > Tap the ⚙️ icon > Toggle notifications on/off
Make sure for the friend not triggering notifications, both ‘Messages’ and ‘Stories’ are enabled here.
Notification Sounds
Snapchat allows you to pick different notification sounds for messages vs stories.
Check the ‘Manage’ section of Settings and make sure you have sounds selected for both Message Sounds and Story Sounds.
If any of these notification channels are disabled, it would explain the lack of notifications from one friend.
They May Not Be Posting Anything
A simple explanation for the lack of notifications could be that your friend has not posted a story or sent you a snap for a while.
Snapchat will only send notifications when:
- A friend sends you a snap directly
- A friend posts a new story update
If either of these actions have not happened, Snapchat has nothing to notify you about.
Before assuming you have been muted or restricted, check if the friend has been inactive from Snapchat lately. If their Snapchat score has not gone up and their Bitmoji has not updated, they are likely not posting.
The solution here is to just wait for them to start engaging on Snapchat again to trigger notifications.
There May Be a Technical Issue
While less common, it is possible technical issues are disrupting your notifications from one person. Here are some troubleshooting tips:
Update Snapchat
Using the latest version of Snapchat ensures you have any bug fixes or patches. Open your device’s app store and check for a Snapchat update.
Reboot Your Phone
Give your phone a quick reboot to clear out any software issues that may be affecting Snapchat.
Power down, wait 30 seconds, then power back on. Once restarted, open Snapchat and see if your notifications work.
Force Quit the App
Sometimes fully force quitting Snapchat can clear up notification issues.
On an iPhone, swipe up from bottom of screen and hold finger on Snapchat icon until it jiggles. Tap red minus icon to close it.
On Android, open Settings > Apps > Snapchat > Force Stop.
Relaunch Snapchat and check for notifications.
Uninstall and Reinstall
As a last resort, uninstall and reinstall Snapchat. This will wipe the cache and ensure a clean slate for notifications.
Just be sure to back up your memories and login details beforehand!
Conclusion
To recap, there are a handful of reasons you may not be getting Snapchat notifications from one person:
- They muted or restricted you
- Your notifications are disabled
- The friend is inactive on Snapchat currently
- A technical issue is interfering
Double check your notification settings, see if they are still posting, and rule out any app issues on your end.
If none of that works, subtly ask the friend if they meant to mute or restrict you. Being upfront is better than wondering why your notifications suddenly stopped.
With some debugging, you should be able to resolve the missing Snapchat notifications and stay up to date with all your friends.
Frequently Asked Questions
Why have I stopped getting Snapchat notifications from one person?
The most likely reasons you stopped getting Snapchat notifications from one person are:
- They muted you temporarily (for 8 or 24 hours)
- They restricted contact with you indefinitely
- Your notifications were accidentally disabled for their messages or stories
- They have not posted on Snapchat in a while
How can I tell if someone muted me on Snapchat?
Signs someone may have muted you on Snapchat include:
- Your snaps to them remain unopened
- Your chat messages are left on read
- Their snap score does not go up
- You suddenly stop getting their notifications
What happens when you restrict someone on Snapchat?
Restricting someone on Snapchat blocks all communication between you and that person until it is undone. Neither of you will get notifications, see stories, or appear as friends.
Can you find out if you’ve been restricted on Snapchat?
Yes, if someone has restricted you on Snapchat you will notice:
- You don’t get any notifications from them
- You can’t view their stories or location
- They disappear from your friends list
How do I make sure my Snapchat notifications are on?
To enable Snapchat notifications:
- Open Settings > Manage Notifications > Turn on ‘Receive Notifications’
- For each chat, tap ⚙️ > Ensure ‘Messages’ and ‘Stories’ are on
- Under Manage Notifications, select sounds for Messages and Stories
Summary
There are a variety of reasons why you may not be receiving Snapchat notifications from a particular friend, including them muting/restricting you, notification settings being disabled, inactivity from that friend, or technical issues.
First, subtly check if they intentionally muted or restricted you. If not, verify your notification settings for that friend are on. See if they are still actively posting. Try updating Snapchat, restarting your phone, and reinstalling the app to rule out software bugs.
With the right mix of notification debugging, watching your friend’s activity levels, and a little patience, you should be able to resolve missing Snapchat notifications.
| Reason | How to Check |
|---|---|
| Muted | Messages left on read, lack of notification |
| Restricted | Missing from friends, stories invisible |
| Notifications off | Check notification settings for that friend |
| Inactivity | Snap score not increasing, Bitmoji not updating |
| Technical issues | Update app, reboot device, reinstall app |
This table summarizes the main reasons for missing Snapchat notifications and how to diagnose each potential issue.
Further Reading
- Snapchat: Manage Your Notifications
- Snapchat Support: How to Mute or Restrict Someone
- WikiHow: How to Turn Off Snapchat Notifications
- Alphr: Why Your Snapchat Notifications Aren’t Working
These articles provide additional troubleshooting tips for fixing Snapchat notification issues with friends.
Conclusion
Unexplained missing Snapchat notifications can be annoying and confusing, but a little detective work should reveal what went wrong. The problem could be as simple as your friend muting you temporarily or restrictions put in place you weren’t aware of.
Ruling out any technical glitches on your end, examining your notification settings per friend, and monitoring their Snapchat activity will help diagnose what is going on. With the right combination of Snapchat notification fixes, you’ll be back getting updates from all friends in no time.