Snapchat’s Bitmoji feature allows users to create a personalized avatar that looks like them. This Bitmoji avatar can then be used in Snapchat chats, stories, and more. However, sometimes you may notice that a friend’s Bitmoji is not showing up in your Snapchat chats with them. There are a few potential reasons for this.
They Don’t Have a Bitmoji Set Up
The most straightforward reason you can’t see someone’s Bitmoji in a Snapchat chat is because they haven’t created one. While Bitmoji is very popular among Snapchat users, not everyone has taken the time to make their own yet. If your friend hasn’t gone through the process of making their Bitmoji avatar, there won’t be anything to display in your chats.
You can check if this is the case by tapping on your friend’s name at the top of your chat screen with them. This will open their profile. If there is no Bitmoji avatar showing up in their profile, then they simply haven’t gotten around to making one yet.
Their Bitmoji Isn’t Linked to Snapchat
Another possibility is that your friend has created a Bitmoji avatar, but they have not properly linked it to their Snapchat account. In order for the Bitmoji to display in Snapchat, the user has to actively connect their Bitmoji account within the Snapchat app’s settings.
Creating a Bitmoji through the Bitmoji mobile app or on the Bitmoji website is only the first step. They then have to go into Snapchat’s settings menu, scroll down to “Additional Services” and tap “Bitmoji.” From here they can log into their Bitmoji account to link it. Without this extra linking step, their avatar won’t show up in Snapchat.
They Removed You As a Friend
If a Snapchat friend removes you from their friend list, their Bitmoji will disappear from your chat history with them. This is because removing a friend also severs the connection that allows their Bitmoji avatar to be visible. So if you notice a friend’s Bitmoji has suddenly vanished from your chats, it may be because they removed you as a friend.
The Bitmoji will remain visible in old chat snapshots you saved in Memories. But in any new messages after being unfriended, the Bitmoji won’t show up. The only way to get their Bitmoji back is if they re-add you as a friend.
They Blocked You
Along the same lines, if a friend blocks you on Snapchat, this will make their Bitmoji disappear from chat as well. Blocking prevents you from viewing their stories or contacting them on Snapchat in any way. Part of this block also means removing their Bitmoji avatar from chat.
You can suspect you’ve been blocked if you notice a friend’s Bitmoji is suddenly gone, and they aren’t opening any of your new messages. The Bitmoji and chat functions will return if the block is removed. But without that, the Bitmoji will not be visible due to the block.
They Allow It for My Friends Only
Snapchat lets users customize who can see their Bitmoji avatar in chat. Under the Bitmoji settings within Snapchat, there is an option to limit Bitmoji visibility to “My Friends Only.” This means only friends who have added each other back will see their Bitmoji.
If your friend has this setting enabled, but you haven’t officially become Snapchat friends yet, their Bitmoji will not appear for you. You’ll have to send them a friend request and get accepted before being able to view their avatar in chat.
Their Bitmoji Privacy Setting is Off
Users can also entirely turn off the Bitmoji integration in Snapchat via the Bitmoji privacy setting. When this is disabled, it prevents the user’s Bitmoji from being used on Snapchat at all. Their avatar will disappear from chat and no longer show up automatically.
Check with your friend to see if they have deactivated their Bitmoji from Snapchat for privacy reasons. They will have to turn the integration back on in settings to get their Bitmoji working in chats again.
Connectivity Issues
Less commonly, connectivity glitches may be the culprit behind a Bitmoji not loading. Issues like poor internet connection, glitchy apps, device compatibility problems or software bugs could prevent the Bitmoji avatar from displaying properly in chat.
Try closing the Snapchat app fully, restarting your phone, checking for app updates, switching wireless networks or using cellular data instead of WiFi. If the problem persists, it may require waiting for Snapchat or Bitmoji to release a bug fix update.
They Temporarily Disabled Their Account
If a friend temporarily deactivated their Snapchat account, this will make their Bitmoji disappear from chat until they reactivate. When an account is disabled, the user’s profile, Bitmoji avatar, and all content is hidden. So don’t panic if a Bitmoji seems to vanish out of the blue – the user likely just temporarily disabled their account.
The good news is the Bitmoji will reappear when they log back into Snapchat. Just have patience while waiting for your friend to come back online. Their avatar should return to normal when they turn their account back on.
Their Phone Number or Username Changed
Changing a username or phone number associated with your Snapchat can cause your Bitmoji to stop loading. If your friend updates their account credentials, Snapchat may fail to reconnect the Bitmoji avatar right away.
Have your friend double check that their Bitmoji account is still properly linked within Snapchat’s settings. They may have to manually reconnect it after changing their username or phone number. This should get the Bitmoji loading again.
Snapchat Score and Bitmoji
A Snapchat score is a number that reflects your activity on Snapchat. It takes into account Snaps sent, Snaps received, Stories posted, and more. You can see your score and your friends’ scores from their profiles.
Interaction | Points Received |
---|---|
Send a Snap | 1 point |
Open a Snap | 1 point |
Send a Chat | 1 point |
Receive a Chat | 1 point |
Get a Snap marked as Viewed | 1 point |
View a Story | 1 point |
Post a Story | 1 point |
Your Bitmoji’s outfit and mood can change based on your Snapchat score. When your score hits certain milestones, your Bitmoji will unlock new costume pieces and expressions. So if you notice your friend’s Bitmoji looking different, it may be because their Snapchat score went up. More activity triggered a change in their Bitmoji’s look.
Related Questions
Why can’t I see some of my friend’s Bitmojis?
If you can only see some friends’ Bitmojis but not others, the issue is likely due to one of the reasons covered already. Things like them not having Bitmoji linked, blocking you, limiting visibility to friends only, or disabling their account could all explain missing Bitmojis.
Can someone see if I screenshot their Bitmoji?
No, Snapchat does not notify someone if you screenshot their Bitmoji in chat. You are free to save their avatar without them knowing.
How often do Bitmojis change on Snapchat?
Bitmojis will automatically change and unlock new styles when your Snapchat score reaches set point milestones. This could be every few weeks or months depending on your activity. You can also manually change your Bitmoji’s appearance anytime via the Bitmoji app.
Why does my friend have 2 Bitmojis?
Some Snapchat users link multiple Bitmoji accounts to their profile. This lets them quickly switch between different Bitmoji avatars. So don’t be alarmed if you notice a friend cycling between two different Bitmojis!
Troubleshooting Steps
If you still can’t see a friend’s Bitmoji in Snapchat, try these troubleshooting steps:
- Have your friend check their Snapchat settings to confirm their Bitmoji account is connected
- Make sure your friend has an active Snapchat account and hasn’t deleted the app
- Ask your friend to unlink and relink their Bitmoji account to Snapchat
- Check that you and your friend have added each other on Snapchat
- Have both of you force quit and relaunch the Snapchat app
- Double check your internet connection and try switching from WiFi to cellular data
- Update the Snapchat and Bitmoji apps to the latest versions
- Try manually syncing the Bitmoji account from Snapchat’s settings
- Clear the Snapchat app’s cache and data before reopening
- Uninstall/reinstall the Snapchat app if issues persist
Conclusion
Snapchat’s Bitmoji integration brings an extra dose of fun and personalization to chats. But technical issues or user settings can sometimes cause Bitmojis to disappear. Most commonly, the avatar won’t show due to the user not having Bitmoji linked, blocking you, changing accounts, or limiting visibility. With the right troubleshooting steps, you should be able to get your friend’s Bitmoji back in your Snapchat conversations.