There are a few common reasons why your Snapchat memories may not be popping up like expected:
Your Memories Settings are Turned Off
The most likely reason your Snapchat memories aren’t showing up is because you have your Memories settings turned off. To check your Memories settings:
- Open Snapchat and tap your profile icon in the top left corner
- Tap the gear icon to access your Settings
- Scroll down and tap ‘Memories’
- Make sure ‘Save to Memories’ and ‘Memories’ are both turned ON
If either of these options are turned off, your Snapchat app won’t save snaps to memories or resurface old ones. Simply toggle them on to start saving and seeing your Snapchat memories again.
Your Memories Content is Hidden
Another possibility is that you have specific memories hidden from view. When viewing memories, you can tap and hold a memory to hide it. This removes it from your memories feed.
To unhide memories on Snapchat:
- Go to your profile and tap the gear icon
- Select ‘My Data’ > ‘Memories’
- Tap ‘Hidden Memories’
- Tap any memories you want to unhide
Unhiding brings them back into your regular Memories feed.
Your Snapchat Memories Content is Limited
Snapchat memories rely on you having Snapchat content saved over time. If you just started using Snapchat or Memories, your memories feed may be sparse until you build up more snaps, stories, and other content.
Be sure to actively save snaps and stories you want to look back on. The more content saved to Memories, the more Snapchat can resurface relevant old memories for you.
Your Snapchat App is Out of Date
Using an outdated version of the Snapchat app can also prevent Memories from working properly. Make sure you have the latest Snapchat version installed via your device’s app store.
On iOS, the current Snapchat version as of October 2022 is 12.40. Snapchat usually releases monthly updates, so check the App Store regularly for any available updates.
There’s an Issue With Your Snapchat Account
In rare cases, a problem with your individual Snapchat account may be preventing Memories from working correctly. If you’ve verified your settings and app version, try these troubleshooting steps:
- Force quit and restart the Snapchat app
- Log out and back into your Snapchat account
- Uninstall and reinstall the Snapchat app
- Try accessing Snapchat and Memories from another mobile device
If none of those actions fix the issue, you may need to contact Snapchat support for additional help troubleshooting your account.
Your Snapchat Memories May Be Temporarily Unavailable
In some cases, Snapchat memoirs features may be temporarily degraded or unavailable due to planned maintenance or an unplanned system outage. Snapchat usually communicates planned maintenance ahead of time through in-app notifications.
If Snapchat Memories seem to be down for everyone, it may be a temporary widespread issue that Snapchat is working to fix behind the scenes. Check Snapchat’s system status page or Twitter account to see if any known issues have been reported.
How to Improve Your Snapchat Memories Experience
Assuming your Memories issues are resolved, here are some tips to improve and customize your Snapchat Memories experience going forward:
- Go through Memories and tap the bookmark icon on important past snaps to lock them and prevent deletion.
- Edit your Memories preferences to only surface snaps from certain dates, locations, or people.
- Add captions, stickers, drawings, and soundtracks to boring snaps in Memories to make them more engaging.
- Create collections of your favorite Memories to re-watch on certain occasions.
- Share Memories with friends who appear in the snaps to relive fun memories together.
Taking the time to curate Memories makes the feature much more personal and impactful when those nostalgic snaps pop up.
Conclusion
Snapchat Memories can sometimes stop working due to settings toggles, hidden content, lack of snaps, or app issues. After checking your Memories settings, app version, account, and Snapchat system status, you should be able to get Snapchat Memories working again.
Regularly saving snaps and personalizing Memories will ensure you always have a feed of your favorite throwback content. Snapchat Memories transforms your old snaps into an “on this day” time capsule to rediscover and reminisce on over time.
| Common Memories Issues | How to Fix |
|---|---|
| Memories settings turned off | Go to Settings > Memories and toggle “Save to Memories” and “Memories” ON |
| Hidden memories | Unhide individual memories from your Snapchat settings |
| Not enough memories content | Actively save more snaps and stories to build up your Memories |
| Outdated Snapchat app | Update to the latest Snapchat version in your device’s app store |
| Account issues | Restart the app, reinstall it, or contact Snapchat support |
| Snapchat service issues | Check Snapchat’s system status page and Twitter for any known outages |
With a few quick troubleshooting steps, you should be able to get your Snapchat memories feed up and running again. Snapchat memories provide a fun way to rediscover your old snaps and cherished memories on certain dates or locations.