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Why is my Snapchat not sending message?

Why is my Snapchat not sending message?

Snapchat is a popular messaging app used by millions of people around the world to send photos, videos, and messages that disappear after being viewed. However, sometimes Snapchat users encounter issues where their snaps fail to send or get stuck on “pending.” There are several potential reasons why your Snapchat messages may not be going through.

Your Internet Connection

One of the most common reasons Snapchat messages fail to send is problems with your internet connection. Snapchat requires a stable internet connection to send and receive snaps. If you’re experiencing slow internet speeds, wifi issues, or using a poor mobile data connection, your Snapchat messages may get stuck on pending or fail to deliver. Try switching to a stronger wifi network or moving to an area with better LTE coverage. Also make sure your phone is not in airplane mode, which disables mobile data.

Outdated App Version

Using an outdated version of the Snapchat app can also cause issues with sending messages. Snapchat regularly releases updates to fix bugs and improve performance. If your Snapchat app is outdated, you may encounter problems sending and receiving snaps. Open the App Store or Google Play Store on your device and check for any available Snapchat updates. Install the latest version of the app which may resolve message sending problems.

Account Restrictions

In some cases, your Snapchat account itself may have restrictions that prevent you from sending messages. Snapchat employs various restrictions to crack down on spam and abusive behavior. If you have sent a high volume of snaps in a short time period, tried sending snaps too quickly, or violated Snapchat’s terms of service, they may temporarily restrict your account’s ability to send messages. The restrictions are usually temporary, so try waiting a while before retrying to send. Also make sure your account is in good standing by avoiding violations of Snapchat’s rules.

Notification Settings

Your Snapchat notification settings could also be preventing your sent messages from going through. Within Snapchat’s settings menu, make sure you have notifications enabled for sent messages. If this setting is disabled, you won’t get notifications when the app is unable to deliver your message. Enable this notification so you can see if your snaps are failing to send:

iOS

Go to Settings > Notifications > Snapchat > Sent Snaps

Android

Go to Settings > Notifications > Snapchat > Sent

Background App Refresh

On iOS devices, having Background App Refresh disabled for Snapchat can prevent messages from sending properly in the background. To enable it:

  1. Go to Settings > General > Background App Refresh
  2. Make sure Background App Refresh is toggled ON
  3. Tap Snapchat and enable Background App Refresh for it

Force Quit the App

Sometimes simply force quitting and restarting the Snapchat app can resolve temporary issues that may be preventing your messages from sending. Completely close out of the Snapchat app either from your app switcher or by swiping it away from the multitasking menu. Then launch Snapchat again and try sending your message. Force quitting will clear out any glitches that have accumulated during your app session.

Update Your Phone Software

Outdated iOS or Android software can also cause performance issues for apps like Snapchat. Make sure your iPhone, iPad, or Android device is updated to the latest OS version available. Upgrading to the newest software update improves compatibility and fixes general bugs that may disrupt messaging functionality within apps.

Reset Network Settings

As a last resort, try resetting your device’s network settings to troubleshoot connectivity issues that may be impacting Snapchat’s ability to send messages. On an iPhone, go to Settings > General > Reset > Reset Network Settings. On Android, go to Settings > General Management > Reset > Reset Network Settings. Resetting network settings will clear out any problematic configurations and refresh your device’s connectivity.

Contact Snapchat Support

If you still can’t resolve your Snapchat messaging issues after trying these troubleshooting tips, you may need to contact Snapchat Support. Reach out to Snapchat’s customer service by going to Settings > Support > Contact Us within the Snapchat app and describe your issues with sending snaps. The Snapchat team can provide personalized help getting your account’s messaging capabilities back up and running.

Conclusion

Troubleshooting Snapchat message sending issues requires a combination of checking your internet connection, app version, account status, device settings, and performing resets as needed. Start with simpler steps like force quitting the app and then work up to contacting Snapchat support if problems persist. With the right troubleshooting approach, you should be able to get your Snapchat snaps sending smoothly again in no time.

Reason Fix
Poor internet connection Switch to stronger WiFi or cellular data network
Outdated app Update to latest Snapchat version
Account restrictions Wait for temporary restriction to lift
Notifications disabled Enable notifications for sent snaps
Background app refresh off Enable background app refresh
App glitches Force quit and restart the app
Outdated device OS Update your phone OS
Connectivity issues Reset network settings

Snapchat has grown to become one of the world’s most popular messaging apps, with over 265 million daily active users. The platform allows users to send ephemeral photos, videos, and messages to friends that disappear after being viewed. Snapchat was originally released in 2011 by Stanford University students Evan Spiegel, Reggie Brown, and Bobby Murphy. The app was created as an alternative messaging platform to compete with existing social media networks like Facebook. A key feature of Snapchat that set it apart was the self-deleting nature of its messages, allowing users to share more candid, in-the-moment content without worrying about it existing permanently as on other social platforms. Snapchat eventually evolved beyond just a messaging app, adding popular features like “Stories” that allow sharing content publicly or with groups of friends for 24 hours. Brands and influencers have also leveraged Snapchat’s engaged user base for marketing and advertising. As of 2022, over 5 billion Snaps are created by users per day. With its growing functionality and userbase, Snapchat has solidified itself as a top social media contender despite competition from platforms like Instagram and TikTok that have copied some of its features.

Growth and engagement on Snapchat expanded significantly from 2014 to 2021. When the app first launched, Snapchat was popular primarily among high school and college students who embraced the ability to share silly or embarrassing photos that disappeared without leaving a digital footprint. By late 2014, Snapchat had over 100 million monthly active users. This growth continued as Snapchat expanded functionality by introducing video Snaps, 3D augmented reality filters, curated content via Discover, and Snapchat Stories. By 2017, Snapchat had 178 million daily active users and had gone mainstream with expanding age demographics. Snapchat began positioning itself as the communication platform of choice for close friends rather than a broadcasting channel. Growth plateaued around 180-190 million daily users from 2018 to 2020 as competition from Instagram and the loss of Stories exclusivity impacted engagement. However, in 2021, Snapchat saw resurgent growth up to 265 million daily active users, largely driven by the popularity of new augmented reality Lenses and interest from elder Millennial and Gen X user bases. Snapchat’s share price soared from $9.50 per share in 2020 to over $50 per share by late 2021, reflecting rising confidence in the app’s competitiveness against rival platforms going forward.

Here are some key statistics on Snapchat’s usage and demographics:

  • 265 million daily active users worldwide (DAUs) (2021)
  • Over 5 billion Snaps created every day
  • Over 90% of Snapchat users are between the ages of 13 and 24
  • Over 40% of Snapchat’s global audience is located in North America
  • Average Snapchat user opens the app over 30 times per day
  • Over 60% of Snapchat users engage with augmented reality Lenses every day
  • Total Snaps viewed per day have grown over 25% year-over-year
  • Over 2.5 billion Snaps are sent per day using the in-app camera

Snapchat has come to define the modern messaging experience for millions of users around the world. The app makes communication more fun, visual, and ephemeral through its iconic disappearing Snaps. New AR Lenses and premium content offerings continue to drive Snapchat’s resurgence and attractiveness for brands and young audiences. The platform has maintained its identity as the premier messaging app amongst teens and young adults even as competition from apps like Instagram and TikTok intensifies. Snapchat’s future will depend on the company’s ability to keep innovating, maintaining its appeal with younger demographics, and sustaining growth as users age into other platforms. However, as of now, Snapchat remains one of the top social apps and reflects the modern messaging habits of the mobile generation.