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Why is the light flashing on my mophie wireless charging stand?

Why is the light flashing on my mophie wireless charging stand?

If you notice the light on your mophie wireless charging stand is flashing, there are a few potential causes to be aware of. The flashing light is usually an indicator that something is preventing your device from charging properly. Don’t worry though, in most cases this issue can be easily resolved once you identify the cause.

Check Power Connection

The first thing to check is whether the charging stand is properly plugged in and getting power. Make sure the AC adapter is securely connected to both the wireless charging stand and a working wall outlet. If plugged into a power strip, try plugging directly into a wall outlet instead. Also check that the power outlet is working by plugging in another device. If the wireless charger is still not getting power, there may be an issue with the AC adapter or a loose connection preventing charging.

Ensure Device is Positioned Correctly

Another common reason for a flashing status light is that the device is not positioned correctly on the charging stand. The internal wireless charging coil needs to be aligned with the coil inside your device for charging to work properly. Refer to the user manual for your specific charging stand to find the ideal placement spot. Usually this is indicated by a diagram, logo, or other mark on the base. Gently place your device in the center of this charging area and make sure it lays flat with full contact. The light should stop blinking once the charger detects your device and starts power transfer.

Remove Phone Case

Thick phone cases can also interfere with wireless charging capabilities in some instances. The material and thickness of the case affects how efficiently power can be transmitted through it. Try removing your phone’s case and placing the bare device directly on the stand to see if that resolves the flashing indicator light. If the light now remains steady, your phone case is likely impeding the charging efficiency. You may want to try a thinner case or an alternative charging stand designed for thicker cases.

Clean Charging Surface

Dirt, dust, or debris on the charging surface can create an obstruction between your device and the stand. Give both the stand and your device a good wipe down to remove any buildup. You can use a dry microfiber cloth or a lightly dampened cloth with just water. Ensure they are completely dry before attempting to charge again. This cleaning can help improve the connection between the two wireless charging coils inside the stand and your device.

Check for Overheating

Some wireless charging stands have built-in sensors that will cause the indicator light to blink if the internal temperature rises too high. This is a safety precaution designed to protect your device from overheating while power is being transmitted. If the charger feels very warm, remove your device and allow both the stand and your device time to fully cool off before wirelessly charging again. Place the stand in a well ventilated area and away from any external heat sources that could be causing it to overheat.

Update Software/Firmware

For wireless charging stands with app connectivity or smart features, a software glitch could potentially be the culprit behind a blinking status light. Open any connected app for your charging stand brand and check if there are available updates for the stand’s firmware or software. Take any available updates and then try charging again with your device. This will ensure both the stand and connected app are running the latest optimized version.

Try a Different Wall Outlet

In some cases, a finicky wall outlet could be behind a wireless charging stand light that blinks when attempting to charge devices. Try unplugging the AC adapter and moving it to a different power outlet in another room or area of your home. If the light now remains steady, the original outlet may have been providing inconsistent power. Make note to avoid using that outlet for important devices. If the new outlet results in the same blinking indicator light, the issue is likely with the stand or device rather than the outlet.

Check Foreign Objects

Take a close look at the surface of the wireless charging stand as well as your device to make sure there are no foreign objects obstructing charging. Things like stickers, coins, keys, or any small metal items could get in between the stand’s charging coils and your device. Remove anything found on either the stand base or back of your device before attempting to wirelessly charge again. Even tiny items can disrupt the magnetic inductive charging connection.

Test With Different Devices

To determine if the blinking status light is being caused by your particular device, try placing other compatible devices on the wireless stand. For example, if you normally charge an iPhone, see if a friend’s compatible Android phone will charge without issue. If charging other devices doesn’t trigger the blinking light, then something may be wrong with your particular phone or its charging components. But if the blinking light persists even with multiple other phones, the stand is likely the issue.

Replace Charging Pad

If you’ve tried all troubleshooting tips with no success, the wireless charging pad inside the stand may need to be replaced. With continued use over time, the internal charging coils can become damaged or disconnected, preventing normal operation. Contact the manufacturer to see about ordering a replacement charging pad that is compatible with your specific model stand. Most wireless stands make the internal pads replaceable by end users with basic DIY skills.

Contact Manufacturer

If you still can’t get your wireless charging stand to stop blinking after trying all recommended troubleshooting, your best option is to contact the manufacturer. Provide them with detailed information about what troubleshooting you’ve done and what devices you are trying to charge. They will be able to determine if your stand needs repaired or replaced under warranty. Follow any diagnostic or device replacement steps recommended by the manufacturer.

Conclusion

A blinking light on a wireless charging stand usually means charging is being disrupted, but not necessarily that anything is broken. In most cases, the issue can be pinpointed and resolved with some simple troubleshooting steps. Make sure the stand is plugged in properly, free of debris buildup, and positioned optimally with your device flat in the center of the charging coil. Removing thick phone cases, switching charging outlets, updating software, and checking for foreign objects can also help stop the blinking. If issues persist after troubleshooting, replacement of the internal charging pad or contacting the manufacturer may be needed to finally get steady charging functionality restored.

Potential Cause Solution
Loose power connection Ensure stand is plugged into working outlet securely
Device positioned incorrectly Reposition device flat in the center of the stand’s charging coil
Thick phone case Remove case when wirelessly charging
Dirty charging surface Clean stand base and device with microfiber cloth
Overheating Allow devices to fully cool before charging
Outdated software/firmware Update to latest stand and app software
Inconsistent power outlet Switch to different wall outlet
Foreign object interference Remove any sticks, coins, keys from charging surface
Device compatibility issue Test charging function with different compatible devices
Damaged charging pad Replace internal wireless charging pad

Additional Troubleshooting Tips

  • Make sure the AC adapter is properly inserted into the wireless charging stand and wall outlet.
  • Double check that the wall outlet is functional by plugging in another device.
  • Carefully read the charging stand’s user manual for optimal device placement.
  • Remove phone case and clean phone and stand with a dry microfiber cloth.
  • Update iOS or Android software, wireless charging stand firmware, and companion apps.
  • Try a different charging cable, AC adapter, and wall outlet.
  • Remove any debris or foreign objects from the charging surface.
  • Allow hot devices a chance to cool down before wireless charging.
  • Contact manufacturer support if issue persists after troubleshooting.

Following the tips above should help identify and resolve the most common causes of blinking indicator lights on wireless charging stands. Proper charging functionality can typically be restored without needing to replace the entire stand. With consistent maintenance and care, wireless chargers can provide years of convenient charging capability.

Frequently Asked Questions

Why does my wireless charger keep flashing?

A wireless charger may keep flashing for several reasons, including poor coil alignment between the charger and device, foreign debris obstruction, device incompatibility, a faulty charging pad, or a loose power connection.

How do I troubleshoot a flashing mophie charger?

Start troubleshooting a flashing mophie charger by repositioning your device directly in the center of the stand, updating the stand’s firmware, trying a different wall outlet, cleaning the charger surface, removing your phone case, and checking for any obstruction between your phone and the stand.

What does the blinking light mean on my charging stand?

A blinking light on a charging stand typically indicates there is a disruption in power transfer between the stand and the device being charged. This could be caused by an alignment issue, foreign object interference, device incompatibility, or a faulty component.

Why won’t my phone charge on my wireless charger?

If a phone won’t charge on a wireless charger, it’s often because the device isn’t aligned properly with the internal charging coil, there is debris or case interference, firmware needs updating, or the charger’s power source is disconnected or malfunctioning.

Should a wireless charger light blink when not in use?

Most wireless chargers will have a solid light when plugged in and not in use. A blinking light when no device is present could signal a problem with the electrical connection or a faulty component within the charger.

In summary, a blinking wireless charging stand light typically indicates a disruption in the charging process that needs to be addressed. While frustrating, the most common issues can be resolved with basic troubleshooting and maintenance. With a steady charging light, you can continue to enjoy the convenience of desktop wireless charging for your devices.