Skip to Content

Why my public profile is not showing on Snapchat?

Why my public profile is not showing on Snapchat?

There are a few common reasons why your public Snapchat profile may not be showing up for other users:

Your Profile is Set to Private

The most likely reason your profile isn’t public is that you have your settings set to private. To check your settings:

  1. Open Snapchat and tap on your profile icon in the top left corner
  2. Tap the gear icon to access your settings
  3. Under the “Who Can” section, make sure “View My Story” is set to “Everyone” or “My Friends”

If it’s set to “Only Me,” your story will only be visible to you. Make sure to change this to “Everyone” or “My Friends” if you want your profile to be public.

Your Account is Temporarily Locked

Sometimes Snapchat will temporarily lock accounts that violate their terms of service. This usually happens if you post inappropriate content or spam other users repeatedly. Some signs your account is locked:

  • Your profile and/or story suddenly disappears
  • You’re unable to post new stories or content
  • You get a message about your account being locked when trying to log in

If this is the case, you’ll need to follow Snapchat’s unlocking process which involves verifying your identity and reviewing their guidelines. The locking is usually temporary (24-48 hours).

You’re Blocked by Other Users

If specific people are unable to see your public profile, chances are they have blocked you. When someone blocks you on Snapchat:

  • They won’t see your stories or posts
  • They won’t show up in your Friends list
  • Your messages to them will not go through

Unfortunately there’s no way to tell who has blocked you. If many people are saying they can’t view your profile, it likely means you’ve been blocked by multiple users.

Your Account is Glitched

In rare cases, a glitch with Snapchat itself may cause your profile to disappear. Some signs of a glitch:

  • Your profile randomly disappears and reappears
  • Some people can view your profile while others can’t
  • Your story views suddenly drop
  • You can see your own profile but others can’t

Glitches are usually temporary and resolve themselves in a few hours. If the issue persists for more than a day, try logging out and back into Snapchat on your device.

You’re Using Ghost Mode

Snapchat’s “Ghost Mode” makes your profile invisible to everyone except your #1 Best Friend. To check if you have this enabled:

  1. Go to your profile and tap the settings gear
  2. Tap “See My Location”
  3. Toggle off “Ghost Mode”

Disabling Ghost Mode will make your profile visible publicly again. This is often enabled unintentionally, so check this setting if your profile has disappeared.

Your Account is Banned

In severe cases where you’ve violated Snapchat’s rules multiple times, your account may be permanently banned. Some signs of a banned account:

  • You’re completely unable to log into your account
  • You immediately see an error message about your account being terminated when logging in
  • Snapchat says your account was banned for violating their terms

If you believe your account was wrongly banned, you can submit an appeal to Snapchat. However, it’s unlikely a banned account will be reinstated. The only option may be to create a new account and be careful not to violate their policies moving forward.

You Have Low Snap Score

While not confirmed, some users speculate that Snapchat limits profile visibility for accounts with very low Snap Scores. Your Snap Score represents your overall Snapchat activity and engagement. To increase your score:

  • Send Snaps frequently to your friends
  • Post Stories daily
  • Respond to messages and Stories
  • Build up streaks by Snapping back and forth

Improving your Snap Score won’t guarantee your profile becomes public again, but keeping your account active can potentially help in some cases.

You Recently Changed Your Username

When you change your Snapchat username, it can take a little time for your updated profile to propagate across Snapchat’s servers. During this transition time, some people may temporarily not see your new username or public profile. Give it 24-48 hours after changing it before worrying.

Conclusion

A public Snapchat profile disappearing is usually easily fixable. Most commonly it’s just a matter of changing your privacy settings to be public. Other times your account may need to be unlocked, unbanned, or have issues resolved with Snapchat support if it is a persistent glitch. With some troubleshooting, you should be able to get your public profile showing again.

Troubleshooting Steps

Here are some troubleshooting steps to resolve a missing public Snapchat profile:

  1. Check your privacy settings and make sure your story is public
  2. See if your account is temporarily locked and follow unlocking instructions
  3. Determine if specific people have blocked you
  4. Log out and back into Snapchat to resolve any glitches
  5. Disable Ghost Mode if it’s enabled
  6. Appeal any mistaken permanent bans
  7. Build up your Snap Score by being more active
  8. Allow up to 48 hours for changes after editing username
  9. Contact Snapchat support if issues persist

Why Snapchat Profile May Not Be Public – Summary Table

Reason Solution
Private profile settings Change to public in settings
Temp locked account Follow unlock instructions
Blocked by users Nothing you can do
Glitched account Log out and back in
Ghost mode enabled Disable ghost mode
Banned account Appeal ban or make new account
Low Snap score Increase score with activity
Changed username Wait up to 48 hours

Reasons a Snapchat Profile May Not Be Public

There are many potential reasons why your Snapchat profile may not be visible publicly:

Account Settings Are Private

Double check your Snapchat account settings. If your story visibility is set to “Only Me” only you can see your profile and stories.

You’re Blocked By Other Users

People who have blocked you will not be able to view your profile or stories.

Your Account is Temporarily Locked

Snapchat may lock accounts that violate guidelines. You’ll need to go through the unlock process.

Your Account is Glitched

A Snapchat glitch could be preventing your profile from showing up. Try logging out and back in.

You Have Ghost Mode Enabled

Ghost Mode makes your profile invisible to everyone except your #1 BFF. Turn off Ghost Mode in settings.

Your Account is Banned

Permanently banned accounts will not be visible. You’ll need to make a new account.

You Have Low Snap Score

Some think very low Snap Scores reduce profile visibility. Increase yours by being active.

You Changed Your Username

It can take up to 48 hours for a changed username to fully propagate.

Fixing a Snapchat Profile That Isn’t Public

Here are the general steps to troubleshoot and fix a Snapchat profile that isn’t showing up publicly:

  1. Check profile settings – Make sure “View My Story” is set to public
  2. Log out and back into Snapchat – This can fix glitches
  3. Disable Ghost Mode if enabled – This makes you invisible to all
  4. Change username back if recently changed – Can take 48 hours to update
  5. Make sure your account isn’t locked – Go through unlocking process
  6. See if specific people blocked you – They won’t see your profile
  7. Boost Snap Score with activity – Low scores may limit visibility
  8. If banned, appeal or create new account
  9. Contact Snapchat support if issues continue

In most cases, your profile should become public again by adjusting privacy settings, allowing time for changes to propagate, or troubleshooting technical issues. Persistent problems may require contacting Snapchat to investigate further.

Frequently Asked Questions

Why did my Snapchat profile disappear?

Common reasons your Snapchat profile may disappear include changing your privacy settings to private, being blocked by other users, having a locked or banned account, or rarely using Snapchat leading to a low Snap Score.

How do I make my Snapchat profile public again?

Go into your Snapchat settings and make sure “View My Story” is set to either “Everyone” or “My Friends”. Also disable Ghost Mode if it’s enabled. This will make your profile public again.

Why can only some people not see my Snapchat profile?

If some people can view your profile but others can’t, it likely means those specific people have blocked you on Snapchat. There’s no way to see who has blocked you.

Can someone else make my Snapchat profile private?

No, only you can change the privacy settings for your Snapchat profile. Others can’t set your profile to private without access to your account.

I’m entering the right password but can’t log into Snapchat – why?

If you’re unable to log into your Snapchat account even with the correct password, it’s possible your account has been temporarily locked or even permanently banned. You’ll need to go through Snapchat’s account unlocking or ban appeal process.

Will unlinking my number or email help my Snapchat profile reappear?

No, unlinking your phone number or email from your Snapchat account will not cause your profile to become public again. Your privacy settings control the visibility of your profile, not linking information.

Snapchat Troubleshooting Tips

Here are some general troubleshooting tips for fixing issues with your Snapchat account:

  • Force quit and relaunch the Snapchat app
  • Double check all of your Snapchat settings
  • Log out and log back into your Snapchat account
  • Clear the Snapchat app cache and data
  • Delete and reinstall the Snapchat app
  • Restart your phone
  • Update to the latest version of Snapchat
  • Switch from WiFi to cellular data or vice versa

For account specific issues like bans or locks, you will need to go through Snapchat’s official account management process. Persistent issues may require contacting Snapchat support for personalized troubleshooting assistance.

Contacting Snapchat Support

If you continue having issues getting your Snapchat profile to appear publicly, you may need assistance directly from Snapchat:

  • In the Snapchat app, go to Settings > Support > Contact Snapchat Support
  • Explain your problem in detail and what troubleshooting you’ve tried
  • Include screenshots of any error messages or problems
  • Check back daily for a reply from Snapchat via in-app chat
  • Be patient as it can take 1-2 days for a response

Some additional ways to contact Snapchat support include:

  • Twitter – Tweet @snapchatsupport for help
  • Email – Fill out the email form on Snapchat’s support site
  • Phone – Call (213) 378-4085 (average wait times are quite long)

Note that Snapchat does not currently offer phone support. Email and in-app chat will get you a response faster than calling. Be persistent and keep contacting them until the issue is fully resolved if needed.

Conclusion

Having your Snapchat profile suddenly disappear can certainly be frustrating. In most cases it ends up being an easy fix like adjusting your Snapchat privacy settings, allowing time for changes to take effect after editing your username, or simply logging out and back into Snapchat. For banned or locked accounts, you’ll need to go through their official appeals process. Persistent issues will require contacting Snapchat support directly for help troubleshooting and regaining access to your account. With some diligent and proactive effort, you should be able to get your public Snapchat profile restored quickly.