Having issues with no sound on Snapchat stories can be frustrating. There are a few potential reasons why your Snapchat stories may not have any audio.
Most Common Reasons for No Sound on Snapchat Stories
Here are some of the most common reasons you may be experiencing no sound on your Snapchat stories and how to fix them:
Your Phone is Muted
One of the simplest explanations is that your phone’s ringer/media volume is muted or turned down too low. To check this:
- On an iPhone, check that the ringer/silent mode switch on the side of your phone is not switched to silent.
- Go into your phone’s settings and make sure the media volume is turned up.
- Use the volume buttons on your phone while playing a video to make sure media volume is not muted.
Do Not Disturb Mode is On
If your phone is set to Do Not Disturb mode, this can mute sounds even if your volume is turned up. Go into your phone’s settings and make sure Do Not Disturb mode is disabled.
Snapchat Audio is Muted
Check in the Snapchat app itself to see if sounds are muted there. In your Snapchat profile, make sure the sounds/vibrations toggle is switched on and not muted.
The Snap Doesn’t Have Audio
Double check that the original Snap you are posting has audio. Re-record the Snap using sound and post it again to see if that fixes the issue.
Microphone Access is Disabled
Snapchat requires access to your phone’s microphone to be able to play sounds. Check in your phone’s app settings or privacy settings to make sure Snapchat has microphone access enabled.
Less Common Reasons for Snapchat with No Sound
If none of those basic steps resolved the no sound issue, here are some less common problems that could be causing it:
Outdated App
An outdated version of the Snapchat app can cause audio issues. Open your phone’s app store and check for any Snapchat app updates and install the latest version.
Glitch with Account
In rare cases, a glitch with your individual Snapchat account could be preventing sound from working properly. Try logging out and back into your Snapchat account to see if this resolves the problem.
Phone Software Bug
Bugs in your phone’s operating system have been known to cause audio issues with Snapchat. Updating your phone’s OS to the latest version can sometimes fix unknown bugs.
Phone Hardware Problem
Faulty hardware like speakers, microphone or headphone jack could result in no audio during Snapchat videos. Try testing audio playback using other apps to isolate the issue.
Background Apps Interfering
If you have other apps running in the background, they could potentially interfere with Snapchat’s ability to play sounds. Try closing out of all other apps before recording Snaps to see if it helps.
Poor Internet Connection
Slow/unstable internet connections can prevent proper audio loading in videos. Check your WiFi or cellular data connectivity and try improving your signal strength.
How to Prevent No Sound on Snapchat
To help avoid running into no audio issues when posting Snapchat stories, keep these tips in mind:
- Always check your phone volume before recording Snaps
- Make sure Snapchat has microphone access enabled
- Update Snapchat regularly in your phone’s app store
- Close other apps running in the background before using Snapchat
- Ensure you have a strong WiFi or cellular data connection
- Test Snaps before posting to verify they have sound
Fixing No Sound on Snapchat Stories
If you’ve posted a Snapchat story with no sound, there are a couple of options to try to fix it:
Delete and Re-Post
The easiest option is to simply delete the Snap without sound from your story and re-post a new version with working audio. Just open your story, press and hold the Snap, hit delete, then post a new one.
Edit the Story
You can also edit the Snap in your story to replace the original video file with a version that has sound. Open your story, tap the Snap, hit edit, delete the original Snap, then upload a new one.
Why Does Snapchat Remove Sound from Videos?
If your Snaps had audio when you recorded them but lose sound when posted to Snapchat, there are a couple reasons why that can happen:
Video File Compression
Snapchat compresses video files to optimize storage space and data usage. This process can sometimes result in the audio being removed from the video.
Copyrighted Music Detection
Snapchat uses automated systems to detect copyrighted music in videos. If copyright music is found, Snapchat may remove the audio to avoid legal issues.
Conclusion
Having no sound on Snapchat stories can be annoying, but the problem is usually caused by a simple issue like muted volume levels or disabled microphone access. Run through the common troubleshooting steps outlined above to get your audio working again. Check your phone settings, app permissions, connections, and Snapchat itself to pinpoint where the loss of sound is coming from. With some diligent testing, you should be able to get your Snaps sounding good once more.