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Why won t Snapchat send me a verification email?

Why won t Snapchat send me a verification email?

There are a few common reasons why you may not be receiving a verification email from Snapchat when trying to create a new account or reset your password:

Your email address was entered incorrectly

When you sign up for Snapchat or attempt to reset your password, you need to enter the email address associated with your account. If you make a typo or enter the wrong email address, the verification email from Snapchat will go to the incorrect email inbox.

To fix this, double check that you are entering your email address correctly. The email used for your Snapchat account should match the one you are entering to receive the verification code.

The email is going to your spam or promotions folder

Often, important emails like verifications and reset codes will get filtered into your spam or promotions folder instead of your main inbox. If you can’t find the Snapchat email, be sure to check these other folders just in case.

You may need to mark Snapchat as a trusted sender or move their emails to your primary inbox so future emails don’t get directed to the wrong folder.

Your email inbox is full

If your email inbox is completely full, new emails may bounce back to the sender or simply not arrive. This could prevent the verification email from Snapchat from getting through.

Try clearing out some space in your inbox and requesting the verification code again. The email from Snapchat should be able to be delivered with some room available in your inbox.

Snapchat is having technical issues

Like any app or platform, Snapchat can occasionally experience technical problems on their end. Server outages or bugs could temporarily prevent verification emails from being sent properly.

If you are certain you entered the right email and checked all folders, try waiting a bit and requesting the verification email again later. The issue may resolve as their systems come back online.

Your email provider is blocking Snapchat

Some email providers have strict spam filters that may block emails from certain domains or sources. It’s possible your email provider is filtering out emails from Snapchat.

You can check with your email provider and ask them to allow emails from Snapchat or add them to your safe senders list. This should allow the verification email to come through.

You already have an account with that email

Snapchat does not allow multiple accounts to be created with the same email address. If you attempt to sign up again using an email already associated with an existing Snapchat account, you will not receive a verification code.

Log in to your current Snapchat account and use the “Forgot Password” option to reset your password. You cannot create a brand new account unless you use a new email that hasn’t been registered yet.

Your account was deactivated

If your Snapchat account was banned or deactivated due to inactivity or violations, you will no longer be able to access it. Attempting to reset the password by having a verification code sent will not work.

You will need to submit an appeal to Snapchat to reactive your account before being able to change credentials or access your old account.

You entered the wrong phone number

If you attempt to reset your Snapchat password through SMS text message instead of email, the verification code will only be sent if you enter the correct phone number associated with your account.

Double check that the phone number you are entering on the Snapchat password reset page matches the one linked to your account. Otherwise the verification text won’t send.

Your phone number is outdated

If you no longer have access to the phone number that your Snapchat account is registered under, you won’t be able to receive a verification code through text.

You will need to submit a support ticket to Snapchat to try and update the phone number on your account to your new active number so that you can receive SMS codes.

You have connectivity issues

Of course, you’ll need an active internet connection on your device to receive either emails or text message verification codes. If you have a very weak signal or no connection, the email and texts may not come through.

Move to an area with better reception or connect to WiFi and try requesting the verification code again when you have a stronger internet connection.

Third-party apps or settings are blocking Snapchat

Some third party security, privacy or spam filtering apps may block emails or texts from certain sources. If you have any of these apps installed, they may be preventing Snapchat’s emails specifically.

Try disabling or removing any apps that may block content and see if the verification code will send. You can also check individual app settings and make sure Snapchat is marked as a trusted source.

Your system time is inaccurate

Significant discrepancies between your device’s system time and actual current time can cause issues with receiving verification codes. Snapchat uses timing to confirm valid codes.

Make sure your device’s date and time are set correctly. Consider turning on Automatic Time and Timezone settings if possible to prevent future issues.

How to troubleshoot and get the verification email

If you are still having issues getting a verification email from Snapchat, here are some steps to troubleshoot:

  • Double check the email address entered is correct
  • Check all folders including spam, promotions, etc for the email
  • Clear up space in your email inbox if full
  • Try from a different device in case of device specific issues
  • Contact your email provider to whitelist Snapchat
  • Use an alternate email address as a test
  • Disable any third party filtering apps temporarily
  • Ensure you have a strong internet connection
  • Verify your system date and time are correct
  • Contact Snapchat support if issues persist

Conclusion

Snapchat verification emails are important for creating new accounts and managing your password securely. If you are not receiving the expected email, check for typos, spam filters, connectivity problems or account issues. With some diligent troubleshooting, you should be able to get the verification email from Snapchat successfully.